That distinction matters more in this industry than it should, because most of what gets sold as an agency is one operator and a rotating cast of freelancers.
Super Intellisense Technologies has been building automation and CRM systems for small businesses since 2011. Fourteen people, working out of Mohali in northern India, with clients across the US, UK, Canada and India. We say that plainly because you’d find it out anyway, and because contractors who’ve been burned tend to appreciate not having to dig.
Most of that work has been operations software — the systems that catch a missed call, send the follow-up, chase the invoice, get the review asked for. Local search is the newer line, and it exists because the same clients kept asking the same question: the systems work, but how do people find us in the first place?
The most common complaint about the last agency is that communication went quiet around month three. That happens when one person is doing sales, delivery and support at once. It’s a capacity problem wearing a character costume.
Fifty or a hundred pages inside ninety days is a lot of work. We tell you the counts we can hit and we hit them, rather than quoting a number that assumes nothing goes wrong.
Before you sign anything, we’ll tell you who’s working on your account and how to reach them. Not a shared inbox, not an account manager who forwards things.
Every tool we looked at treated publishing as the default and approval as an optional setting. That’s backwards for this audience. A contractor who’s been burned doesn’t need a promise that we’ll check with them — they need it to be impossible for us not to.
So we built the delivery platform ourselves. Content gets drafted automatically. It lands in an inbox. It publishes when someone clicks approve, and there is no path around that step. It’s not a feature we could switch off to move faster on a busy week.
The same platform runs the measurement on the how we measure page, and the free check on the homepage. We run it against our own business too, which is a useful discipline — it means the reports have to make sense to someone who’ll notice when they don’t.
We don’t have contractor case studies. This service is new and the clients who’d feature in them don’t exist yet. You won’t find invented numbers or testimonials from people we made up on this site, and if you’re comparing us against a site that has them, it’s worth asking how old they are and whether the client is still there.
What we’d rather offer instead is something checkable. Run the free site check. Look at the scoring breakdown, including the component we’ve marked as unfinished. Look up the parent company. Then decide.
If being an early client is uncomfortable, that’s a reasonable position and we’d rather you said so on the first call.
You’ll have worked out from the address that we’re not in your city. We’d rather lead with it than have you notice later. It’s part of why the pricing works, and it’s why we overlap with US hours rather than asking you to wait a day for a reply.
Local search is a data problem, not a geography problem. What matters is whether we understand your market, and that comes from the neighbourhood research at the start of the build rather than from living down the road.
Run the free check on your own site. It takes ten seconds, we don’t ask for anything first, and the findings are real.